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Real Humans. Real Replies. No Bots.

We’re not a faceless corporation hiding behind a chatbot. We’re the same people who obsess over the drape of a duvet and hand-test every throw for pilling. (Spoiler: ours don't pill.)

Got a burning question about which linen weight is best for hot sleepers? Need help matching a throw to your faded vintage sofa? Or just want to tell us we’re your new favorite brand? (We won’t argue.)

Our working hours (we do need our beauty sleep):
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 2:00 PM (EST)
Sunday: Offline and off-grid – but we’ll catch up Monday morning.

How to find us (choose your weapon):

  • Email (fastest): [your email] – replies in < 24 hrs. Promise.

  • Text or Call: [your phone number] – if it’s urgent, we’re on it.

  • DM us: Slide into our DMs on [Instagram/Facebook handle] – we actually reply.

Snail mail (for returns or love letters):
[Your full physical address]

Pro tip: If you include your order number, we’ll love you forever – and we’ll solve your issue before you finish your morning coffee.